Capita

Capita is a major outsourcing and professional services firm headquartered at 65 Gresham Street in London, United Kingdom. Founded in 1984, the company reports over 61,000 employees and positions itself as a large-scale provider of business process services. Its profile highlights a commitment to responsible business practices, including how it operates, serves society, and treats its people and the environment.

The company offers services across several related categories: BPO, customer support, accounting, and HR outsourcing. These services are marketed to clients in the education, financial, and retail industries. Capita also maintains multiple office locations across the United Kingdom, including Manchester, Liverpool, Leicester, Edinburgh, Leeds, and Glasgow, as well as a location in Philadelphia, Pennsylvania, United States.

Commercial details on the profile indicate a team size of 1000 and up, with both minimum budget and average hourly rate listed as "Inquire." No specific project budgets or rate ranges are disclosed. The company's website, https://www.capita.com/, is the primary contact point for potential clients.

Review sentiment on the profile is limited to a single Google review from September 2022, which rates Capita at 1.0. The review alleges aggressive debt collection practices and references the Companies Act 2006, section 44. No positive reviews are present, and the review is sourced from Google Maps. This negative sentiment is the only client feedback available on the profile.

Capita's client base is described by industry rather than named accounts, with education, financial, and retail listed. The company's long operating history and extensive workforce suggest capacity for large-scale outsourcing engagements, though specific portfolio results or case studies are not included in the profile.