Cantata is the UK's leading independent CRM specialist, helping organisations get the most from customer and stakeholder management. The employee-owned company offers best in class advice from strategy through implementation. It specialises in Microsoft Dynamics 365 CRM and salesforce.com solutions.
Cantata is the UK's leading independent CRM specialist, helping organisations get the most from customer and stakeholder management. Founded in 2003, the company is employee-owned and entirely independent of all CRM providers and related technologies such as e-commerce, digital marketing, workflow, and document management. This independence allows Cantata to offer best in class advice tailored to each client's needs.
The agency operates with a team of under 49 employees and maintains a minimal project budget of $1,000 to $10,000, with an average hourly rate of $150. Cantata's headquarters is located at the Magdalen Centre, Oxford Science Park, Oxford, United Kingdom, with additional offices at 32 Curzon Street, London, and 1 Robert Robinson Avenue, Oxford.
Cantata's services cover the full spectrum of CRM consulting, from initial strategy and business case development through to implementation and training. The agency specialises in commoditised, cost-effective CRM solutions such as Microsoft Dynamics 365 CRM and salesforce.com, and provides extensive collateral and out-of-box tools to reduce project timescales, cost, and risk. Cantata also advises on core analytical and operational CRM tools, associated technologies, and deployment options, including cloud infrastructures like Azure and AWS.
The agency applies its expertise to resolve business issues in sales and e-commerce, contact and stakeholder management, case management, campaigns, knowledge management, and process automation. Cantata serves a wide range of industries, including Corporate Services, Energy & Mining, Finance, Fintech, Nonprofit, Public Administration, Software & IT Services, Legal, Health Care, and eCommerce. Its client types span startups, small businesses, medium businesses, and enterprise/corporate organisations.
Cantata works with some of the best known names in the UK. Representative clients include ASA, Connection Capital, and Sinclair. The agency has extensive experience in Financial Services, Regulators, Membership Organisations, Pharmaceuticals, Energy, Utilities, and Commercial Enterprises. No Google reviews are currently available for the agency.
Cantata's portfolio includes projects that leverage its deep CRM expertise to deliver measurable outcomes for clients. The agency's employee-owned structure and vendor independence are key differentiators, ensuring that recommendations are always aligned with client objectives rather than vendor interests.
Services
- CRM Consulting
Industries Served
Team Size
Pros
- Independent CRM specialist with no vendor bias
- Employee-owned company providing best in class advice
- Extensive experience in Financial Services, Regulators, Membership Organisations, Pharmaceuticals, Energy, Utilities and Commercial Enterprises