Call Serv Limited is a call center outsourcing company founded in 2015, based in Chaguanas, Trinidad and Tobago. The company provides customer management solutions regionally and internationally, focusing on integrity and customer satisfaction.
Call Serv Limited is a call center outsourcing company founded in 2015, headquartered in Chaguanas, Trinidad and Tobago. The agency employs between 100 and 249 staff and offers an average hourly rate of $9 per hour, with a minimum budget listed as "Inquire." The company positions itself as a leading provider of customer management solutions in the Caribbean, emphasizing reduced overhead costs and improved profitability for clients.
The agency's core services include call centers, HR outsourcing, phone answering services, and customer support. Within call center expertise, Call Serv Limited provides inbound and outbound calling, appointment setting, B2B services, telemarketing, survey services, third-party verification, and virtual receptionist capabilities. Their HR outsourcing expertise covers consulting and recruiting, while phone answering services specialize in after-hours support for plumbers, property management, and taxi services. Additionally, the agency offers BPO expertise in back office outsourcing and data entry.
Call Serv Limited serves a diverse range of industries including entertainment, construction, media and communications, public safety, consumer goods, finance, government, retail, and software and IT services. The agency works with small businesses, medium businesses, and enterprise or corporate clients. Notable clients listed on their profile include Massy Machinery, G4S Security, Brandstar, Telecommunications Services of Trinidad and Tobago, JMMB Bank, Unicomer Courts, Liberty Global, Flow, Total Benefits Specialists Limited Network, and Rhand Credit Union.
The agency's profile highlights a commitment to fostering customer trust and delivering exceptional experiences with every interaction. Call Serv Limited states that by outsourcing call center services to them, companies can enhance their return on investments while maintaining high standards of quality and customer satisfaction. The company also emphasizes its role in the growing trend of call center outsourcing in the Caribbean.
No Google reviews are available for Call Serv Limited on their DesignRush profile. The agency's reputation is primarily conveyed through its stated values of integrity, excellence, and complete customer satisfaction, as well as its established client base across multiple industries.
The agency's portfolio includes video content on Vimeo, though specific project details are not provided in the profile. Call Serv Limited maintains a presence on Facebook, LinkedIn, and Instagram, and can be contacted through their website at callservtt.net.
Services
- Call Centers
- HR Outsourcing
- Phone Answering Services
- Customer Support
Industries Served
Team Size
Pros
- Extensive experience in customer management solutions regionally and internationally
- Focus on reducing overhead costs and improving profitability for clients
- Dedicated team driving customer retention and brand loyalty