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Call Serv Limited BPO & Outsourced Support agency logo

Call Serv Limited

BPO & Outsourced Support Chaguanas, Trinidad and Tobago
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Call Serv Limited is a call center outsourcing company founded in 2015, based in Chaguanas, Trinidad and Tobago. The company provides customer management solutions regionally and internationally, focusing on integrity and customer satisfaction.

Call Serv Limited is a call center outsourcing company founded in 2015, headquartered in Chaguanas, Trinidad and Tobago. The agency employs between 100 and 249 staff and offers an average hourly rate of $9 per hour, with a minimum budget listed as "Inquire." The company positions itself as a leading provider of customer management solutions in the Caribbean, emphasizing reduced overhead costs and improved profitability for clients.

The agency's core services include call centers, HR outsourcing, phone answering services, and customer support. Within call center expertise, Call Serv Limited provides inbound and outbound calling, appointment setting, B2B services, telemarketing, survey services, third-party verification, and virtual receptionist capabilities. Their HR outsourcing expertise covers consulting and recruiting, while phone answering services specialize in after-hours support for plumbers, property management, and taxi services. Additionally, the agency offers BPO expertise in back office outsourcing and data entry.

Call Serv Limited serves a diverse range of industries including entertainment, construction, media and communications, public safety, consumer goods, finance, government, retail, and software and IT services. The agency works with small businesses, medium businesses, and enterprise or corporate clients. Notable clients listed on their profile include Massy Machinery, G4S Security, Brandstar, Telecommunications Services of Trinidad and Tobago, JMMB Bank, Unicomer Courts, Liberty Global, Flow, Total Benefits Specialists Limited Network, and Rhand Credit Union.

The agency's profile highlights a commitment to fostering customer trust and delivering exceptional experiences with every interaction. Call Serv Limited states that by outsourcing call center services to them, companies can enhance their return on investments while maintaining high standards of quality and customer satisfaction. The company also emphasizes its role in the growing trend of call center outsourcing in the Caribbean.

No Google reviews are available for Call Serv Limited on their DesignRush profile. The agency's reputation is primarily conveyed through its stated values of integrity, excellence, and complete customer satisfaction, as well as its established client base across multiple industries.

The agency's portfolio includes video content on Vimeo, though specific project details are not provided in the profile. Call Serv Limited maintains a presence on Facebook, LinkedIn, and Instagram, and can be contacted through their website at callservtt.net.

Services

  • Call Centers
  • HR Outsourcing
  • Phone Answering Services
  • Customer Support

Industries Served

Entertainment Construction Media & Communications Public Safety Consumer Goods Finance Government Retail Software & IT Services

Team Size

100 - 249

Pros

  • Extensive experience in customer management solutions regionally and internationally
  • Focus on reducing overhead costs and improving profitability for clients
  • Dedicated team driving customer retention and brand loyalty

Frequently Asked Questions

Call Serv Limited offers call center services, HR outsourcing, phone answering services, and customer support. Their call center expertise includes inbound and outbound calls, appointment setting, telemarketing, survey services, third-party verification, and virtual receptionist. HR outsourcing covers consulting and recruiting, while phone answering services include after-hours support for plumbers, property management, and taxi services.
Call Serv Limited has a team of 100 to 249 employees. The company is headquartered at 1 West Wing Gaston Court, Gaston Street, Chaguanas, Trinidad and Tobago.
Call Serv Limited has an average hourly rate of $9 per hour. The minimum budget is listed as 'Inquire', meaning potential clients need to contact the agency for a custom quote based on their specific needs.
Call Serv Limited serves a wide range of industries including entertainment, construction, media and communications, public safety, consumer goods, finance, government, retail, and software and IT services.
Call Serv Limited works with small businesses, medium businesses, and enterprise or corporate clients. They have served notable clients such as Massy Machinery, G4S Security, Brandstar, Telecommunications Services of Trinidad and Tobago, JMMB Bank, Unicomer Courts, Liberty Global, Flow, Total Benefits Specialists Limited Network, and Rhand Credit Union.
Call Serv Limited does not have any Google reviews listed on their DesignRush profile. The agency's reputation is built on their stated commitment to customer trust and satisfaction, as well as their client list.
The process for engaging Call Serv Limited is not detailed on their profile. Potential clients are encouraged to contact the agency directly via their website or phone to discuss requirements and receive a tailored solution.
Call Serv Limited positions itself as a leading call center outsourcing provider in the Caribbean, emphasizing reduced overhead costs and improved profitability. Their hourly rate of $9 per hour is competitive, and they offer a broad range of services including BPO, call center, HR outsourcing, and phone answering services.
Call Serv Limited was founded in 2015. The company has since developed extensive experience in providing customer management solutions regionally and internationally, with a focus on integrity, excellence, and customer satisfaction.
Yes, Call Serv Limited offers phone answering services expertise in after-hours support, plumbers, property management, and taxi services. They also provide virtual receptionist services as part of their call center expertise.
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