C5 Insight

C5 Insight is a digital workplace and marketing technology consulting firm founded in 2002. The agency is headquartered in Charlotte, North Carolina, and employs between 50 and 99 professionals. It focuses on crafting viral staff engagement that transforms customer experiences, with a philosophy that people should control technology rather than the reverse.

The agency charges an average hourly rate of $100 and requires an inquiry for minimum project budgets. C5 Insight has earned a 5.0 rating from four Google reviews, reflecting strong client satisfaction. The team brings decades of experience as marketing automation consultants and specializes in accelerating the implementation of digital workplace and marketing technologies.

C5 Insight's core services include IT services and CRM consulting, with particular expertise in marketing automation and Microsoft Office 365. The agency excels in deploying Microsoft SharePoint, Dynamics CRM, and Salesforce.com to help organizations improve employee engagement and customer experiences. It also provides business advisory support alongside technical implementation.

The agency serves clients across retail, consumer goods, software and IT services, and corporate services industries. C5 Insight works with small businesses, medium businesses, and enterprise or corporate clients, tailoring its approach to each organization's size and needs.

Google reviews highlight the agency's strong SharePoint technical talent and business advisory capabilities. One client noted that C5 Insight transformed a static intranet into an important part of the employee engagement process, praising the team's professionalism, competence, and integrity. Another client reported that after struggling with other vendors, C5 Insight became a true partner on a Dynamics 365 project, successfully driving CRM adoption.