Brilliant Experience provides market research and audience insights using qualitative and quantitative methods. The agency helps brands understand customer behavior and develop strategic direction.
Brilliant Experience is a market research and audience insights agency founded in 2016. The agency specializes in understanding customer behavior through both qualitative and quantitative research methods. It aims to provide psychological insights that help brands develop strategic direction and create intuitive customer experiences.
The agency is headquartered in Reston, Virginia with an additional office in San Francisco, California. It employs a team of under 49 people and typically works on projects with a minimum budget between $25,000 and $50,000. Hourly rates are available upon inquiry.
Brilliant Experience offers services in digital strategy and digital marketing. Within digital marketing, the agency has expertise in lead generation, marketing analytics, and shopper marketing. The team is led by John Whalen, Partner of Psychological Insights & Innovation.
The agency serves a diverse range of clients across multiple industries. Notable clients include Google, Capital One, PayPal, Bloomberg BNA, GlaxoSmithKline, Cisco, and the Center for Medicare Services. This client list spans technology, financial services, healthcare, and government sectors.
No Google reviews are available for Brilliant Experience on the DesignRush profile. The agency's reputation is built on its work with well-known brands and its specialized approach to customer research.
The agency's portfolio includes visual examples of its work, such as a visioning wall and eye-tracking studies, demonstrating its research methodologies. Brilliant Experience maintains a presence on Facebook, Twitter, LinkedIn, and Instagram.
Services
- Digital Strategy
- Digital Marketing
Industries Served
Team Size
Pros
- Specializes in psychological insights and behavioral research
- Serves major brands like Google, Capital One, and PayPal
- Offers both qualitative and quantitative research methods