Mystrika
Borderless Access is an award-winning insights solutions company founded in 2008. It delivers validated customer insights using proprietary quality frameworks and AI-ML technology. The company serves Fortune 100 clients and global market research firms, ad agencies, consultancies, and enterprises.
Borderless Access Pvt. Ltd. is an award-winning insights solutions company founded in 2008 in Bangalore, India. The company has grown to over 350 employees and expanded its presence to client markets in the US, UK, Germany, Romania, South Africa, Saudi Arabia, and the UAE. It operates from headquarters in Bengaluru and additional offices in Seattle and Dubai.
The agency has worked with Fortune 100 clients and a global clientele of market research firms, advertising agencies, consultancies, and end enterprises for over 15 years. Borderless Access delivers validated genuine customer insights using a proprietary quality framework and AI-ML technology, employing best-of-class digital tools with robust fraud-detection methods.
Borderless Access offers end-to-end research solutions, including qualitative and quantitative insights, competitive and market intelligence, niche audience data, and advanced analytics. The company is affiliated with leading market research governing bodies such as ESOMAR, MRS (UK), Insights Association, Intellus, EPHMRA, BHBIA, PAMRO, SAMRA, and MRSI. It values data security, privacy, and confidentiality, holding ISO 27001:2013 and ISO 27701:2019 certifications and complying with GDPR and CCPA.
The agency serves a wide range of industries, including Media & Communications, eCommerce, Food and Beverage, Travel, Retail, Finance, Software & IT Services, and Health Care. Client types include small businesses, medium businesses, and enterprise/corporate organizations. Notable clients include Unilever, Coca-Cola, and Blockhead.
Borderless Access has received multiple industry recognitions, including Quirks Media Top 25 Online Research Companies 2023, GRIT Top 50 Innovative Supplier 2022, ESOMAR Research Effectiveness Award GOLD 2021, and Best Partner Paper Award at PAMRO 2019. It is also a certified Great Place to Work. Google reviews give the agency a 4.4 out of 5 rating from 81 reviews. Employees frequently praise the inclusive culture, innovative technology, and growth opportunities, though one external reviewer reported difficulty reaching the company by phone or email.
Services
- Market Research
Industries Served
Team Size
Pros
- Strong data security and compliance with ISO 27001:2013, ISO 27701:2019, GDPR, and CCPA.
- Recognized with multiple industry awards including Quirks Media Top 25 Online Research Companies 2023 and ESOMAR Research Effectiveness Award GOLD 2021.
- Positive employee reviews highlight inclusive culture, innovative technology, and growth opportunities.
Cons
- One Google reviewer reported unresponsive customer service and difficulty reaching the company by phone or email.
Client Review Analysis
Google reviews average 4.4 out of 5 from 81 reviews. Employees praise the work environment and leadership, while one external reviewer noted poor responsiveness.