BMO Media

BMO Media is a customer lifecycle and retention marketing agency founded in 2020 and headquartered in Irvine, California. The agency partners with brands to create scalable communication systems across email, SMS, loyalty, push notifications, subscriptions, and review programs. BMO Media combines data-driven strategy with refined creative execution to help businesses improve customer engagement and maximize lifetime value.

The agency offers a full suite of retention-focused marketing services including lifecycle email marketing, SMS campaigns, loyalty and referral systems, push notifications, subscription retention strategies, and customer review programs. Every engagement begins with audience insights and strategic analysis to identify opportunities for stronger retention and long-term growth. By integrating automation, customer behavior data, and thoughtful messaging, BMO Media helps brands create communication ecosystems that drive repeat purchases and brand loyalty.

BMO Media's areas of expertise include DTC marketing, loyalty programs, SMS marketing, Shopify marketing, direct mail, CRM emailing, email design, email marketing software, and experience management. The agency serves a range of industries including beauty, consumer goods, eCommerce, health care, home & garden, pets, travel, and sports. Client types include medium businesses and enterprise or corporate organizations.

The agency's portfolio demonstrates measurable results across multiple channels. Notable case studies include a 197% growth in email and SMS BFCM attributed revenue, 159% year-over-year growth in email attributed revenue, a 50% increase in email and SMS flow-attributed revenue, $1.9M+ attributed CRM revenue, a 29.8% SMS revenue increase, and a +34% increase in Klaviyo-attributed revenue. Project budgets typically range from $5,000 to $20,000 over 12-month engagements.

Client reviews on DesignRush highlight the team's responsiveness, transparency, and data-driven approach. One client from Bounce Nutrition reported that BMO Media comprehensively solved a retention problem, rebuilt email flows, introduced natural SMS strategies, and improved repeat customer rates. Another client from Buttercloth described the team as "rockstars" who improved email revenue by 20% a month. The agency maintains a 4.4 rating on DesignRush based on two verified reviews.

BMO Media's client roster includes brands such as Spoonful of Comfort, MoonBrew, Centr, Birdy Grey, Darc Sport, Kinetic Kings, Jukebox, Liquid Death, and Formuland. The agency is led by founder and CEO Sammy Tran, who is passionate about building brands and delivering measurable growth for clients across industries.