Mystrika
Blue Valley Marketing (BVM) provides inbound and outbound call center services. Since 1991, BVM has supported B2B and B2C businesses with six US-based locations. The agency has completed over 5000 projects across various industries.
Blue Valley Marketing (BVM) is a US-based call center and BPO provider founded in 1991. The agency operates six locations across the United States and employs between 250 and 499 people. BVM has completed over 5000 projects for businesses in both B2B and B2C sectors.
The agency offers a comprehensive range of inbound and outbound contact center services. Inbound services include customer support, omnichannel support (phone, email, chat, text), technical support, order processing, appointment setting, answering service, debt collection, multilingual support, ecommerce and backend support, and virtual assistant services. Outbound services cover lead generation, appointment setting, customer development and winback, surveys and market research, content syndication, political campaigns, event management, email and SMS/text marketing, and order processing.
Blue Valley Marketing serves a broad set of industries including automotive, eCommerce, education, finance, government, health care, hospitality, legal, media and communications, and nonprofit. The agency works with small businesses, medium businesses, and enterprise/corporate clients. Notable clients include Endeavor, Verizon, Red Hat, NVIDIA, AWS, Salesforce, IBM, Cisco, and Microsoft.
The agency holds a BPA Certified Seal and has received positive DesignRush reviews (4.7 rating) from clients in health and fitness, restaurants, and software. Google reviews are more mixed (2.4 rating), with some users praising service quality while others report unsolicited calls and failure to honor the National Do Not Call list.
Services
- Call Centers
- Customer Support
- BPO
- Phone Answering Services
Industries Served
Team Size
Pros
- Long-standing experience since 1991 with over 5000 completed projects
- Large team of 250-499 employees operating from six US locations
- Serves a wide range of industries including healthcare, finance, and eCommerce
Cons
- Some Google reviewers report calls ignoring the National Do Not Call list and repeated hang-up calls
Client Review Analysis
Mixed Google reviews; some clients praise service quality while others complain about unsolicited calls and do-not-call violations.