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Blink UX is a product design consulting firm that partners with ambitious companies to turn insight into action creating breakthrough products and experiences through strategy, research, and design. The agency has over two decades of experience working with industry leaders such as Amazon, Google, NASA, and JPMorganChase.
Blink UX is a product design consulting firm founded in 2000 that partners with ambitious companies to turn insight into action, creating breakthrough products and experiences through strategy, research, and design. The agency has over two decades of experience working with innovative industry leaders, including Amazon, JPMorganChase, Qualcomm, Google, Blue Cross Blue Shield, NASA, and more. Blink UX is headquartered in Seattle, Washington, with additional offices in San Diego, San Francisco, Cambridge, and New York City.
The agency employs between 100 and 249 people and requires a minimum project budget of $50,000 and up. The average hourly rate is not publicly listed and requires inquiry. Blink UX's team is led by Geoff Harrison, Chief Experience Officer, who helps organizations become more customer-led and achieve business success through strategy, research, and design.
Blink UX offers a comprehensive range of services including UI/UX design, product design, branding, web design, mobile app development, package design, IoT design, content marketing, and digital services. The agency's areas of expertise include usability testing, which is a key component of its UX research capabilities. Portfolio examples showcase work for Cisco U (product design), NASA (UI/UX design), Meta (usability testing), and The New York Times (usability testing).
The agency serves a diverse set of industries including technology, healthcare, finance, media, retail, aerospace, and nonprofit. Its client list includes major names such as Amazon, Apple, Bill & Melinda Gates Foundation, Fred Hutchinson Cancer Research Center, Google, HBO, JPMorganChase, Meta, Microsoft, NASA, Nike, Starbucks, Oculus, USAA, and Sonos.
Google reviews give Blink UX a 4.6 rating from 29 reviews. Reviewers consistently praise the professional and friendly staff, clean modern office with waterfront views, and the top-notch research environment. One reviewer noted the lack of air conditioning on hot days as a limitation. Overall sentiment is positive, with visitors describing the space as conducive to good data collection and the team as nice and professional.
Blink UX's portfolio demonstrates its ability to deliver product design, UI/UX design, and usability testing for high-profile clients. The agency has completed projects for Cisco U, NASA, Meta, and The New York Times, among others. With over two decades in business and a strong track record with Fortune 500 companies, Blink UX is well-positioned to serve enterprises and ambitious companies seeking product design consulting and UX research.
Services
- UI/UX Design
- Product Design
- Design Services
- Branding
- Digital Services
- Package Design
- IoT
- Web Design
- Content Marketing
- Mobile App Development
Industries Served
Team Size
Pros
- Over two decades of experience with industry leaders like Amazon, Google, NASA, and JPMorganChase
- Professional and friendly staff, clean modern office with waterfront views
- Top notch research company with secure facilities and good data collection environment
Cons
- No air conditioning in the office on hot days
Client Review Analysis
Positive reviews highlight professional staff, clean modern office, waterfront views, and good research environment. One note about lack of air conditioning.