Bill Gosling is a contact center outsourcing company founded in 1955. It provides outsourced communication solutions including outbound and third party verification services. The agency serves clients in IT, retail, and fintech industries.
Bill Gosling is a contact center outsourcing company founded in 1955, with over 65 years of experience in the industry. The agency focuses on building outsourced communication solutions tailored to each brand's needs. It operates with a team of 1,000 or more employees and maintains offices in Glasgow, United Kingdom, and Phoenix, Arizona, United States.
The company offers call center and BPO services, with specific expertise in outbound calling and third party verification. Bill Gosling works with clients to design custom communication strategies that help brands reach their customers effectively. The agency's long history in the contact center sector underpins its approach to customer communications.
Bill Gosling serves a range of industries, including IT, retail, and fintech. The agency's client base spans these sectors, indicating versatility in handling different types of customer interaction requirements. The company positions itself as a partner that helps brands achieve their communication goals.
Google reviews for Bill Gosling show an average rating of 3.0 out of 5 based on four reviews. Feedback is mixed: one reviewer gave a 5-star rating and described the experience as "superb," while two others gave 1-star ratings citing poor management and workplace culture. The agency does not have DesignRush reviews, only Google-sourced feedback.
The agency does not publicly disclose its minimum budget or hourly rate, requiring potential clients to inquire directly for pricing details. With a large team and multiple locations, Bill Gosling is equipped to handle high-volume outsourced communication projects for brands seeking a seasoned contact center partner.
Services
- Call Centers
- BPO
Industries Served
Team Size
Pros
- Over 65 years of contact center industry experience
- Large team of 1000+ employees
- Offices in Glasgow and Phoenix
Cons
- Some Google reviews report negative workplace culture and management issues
Client Review Analysis
Mixed Google reviews with an average rating of 3.0; some clients report poor management while others praise the service.