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Established in 1978, Benchmark ProTech delivers tailored IT solutions including EDR, MDR, data backup, disaster recovery, and security awareness training. They serve healthcare, legal, financial, and manufacturing sectors with proactive IT management via their ProCare service.
Benchmark ProTech is an IT services and managed service provider founded in 1978, headquartered in Forest, Virginia. The company delivers tailored IT solutions that align with clients' business goals, including Endpoint Detection and Response (EDR), Managed Detection and Response (MDR), data backup, disaster recovery, and security awareness training. Through strategic partnerships with Microsoft, Dell, and SonicWall, they ensure access to cutting-edge technology and support.
The agency's ProCare service provides proactive IT management, monitoring systems to detect and address potential issues before they escalate, minimizing downtime and enhancing productivity. With a team of under 49 employees, they maintain a minimum project budget under $1,000 and an average hourly rate of $150.
Benchmark ProTech's areas of expertise span cybersecurity (breach detection and incident response, HIPAA compliance, identity and access management, security assessment), IT services (IT consulting, Microsoft Office 365), and managed services (disaster recovery, hardware, network, security, vendor selection). They serve a wide range of industries including healthcare, hospitality, finance, legal, construction, manufacturing, nonprofit, restaurants, dental, and retail.
The company works with startups, small businesses, and medium businesses. Notable clients include Craddock Terry Hotel, Electric Controls and Systems Inc, Shelton & Company CPAs, Anchor Packaging, and Kidd's Restoration.
Google reviews give Benchmark ProTech a 5.0 rating from six reviews. Clients consistently praise the fast turnaround on PC repairs, reliable support, and the team's ability to explain issues clearly. Reviewers highlight that Chuck and Todd are always available by phone or email, provide prompt responses, and resolve problems with computers, printers, and fax machines.
Services
- Breach Detection & Incident Response
- Cybersecurity Incident Response
- HIPAA Compliance
- Identity & Access Management
- Security Assessment
- IT Consulting
- Microsoft Office 365
- Disaster Recovery
- Hardware
- Network
- Security
- Vendor Selection
Industries Served
Team Size
Pros
- Proactive IT management minimizes downtime and enhances productivity
- Responsive support team available by phone or email
- Quick turnaround on PC repairs and issue resolution
Client Review Analysis
Google reviews highlight fast service, reliable support, and thorough explanations of issues.