Automates

Automates is a San Diego-based agency founded in 2014 that combines advanced AI, automation, and performance marketing to help businesses optimize growth and streamline operations. The agency positions itself as "Your Local Cloud Consulting Partner" and serves clients across multiple industries, with a particular focus on real estate, finance, insurance, legal, and construction. Automates emphasizes transparency, tailored solutions, and proactive optimization, aiming to free clients from repetitive tasks so they can focus on high-impact work.

The agency employs under 49 people and its minimum budget and average hourly rate are listed as "Inquire," meaning pricing is determined on a per-project basis. Automates' approach begins with a full audit of current systems, followed by data-driven strategy development, deployment of AI-enhanced tools, and continuous iteration based on performance metrics. The agency's services include IT compliance solutions, managed services, cloud consulting, and general IT services, as well as marketing and sales automation, ad creative development, copywriting, website design, prospecting automation, CRM integration, KPI tracking, and anonymous visitor tracking.

Automates' areas of expertise within IT services include IT outsourcing, Microsoft Office 365, productivity and collaboration tools, and system integration. The agency serves small and medium businesses, with listed industries covering finance, insurance, legal, and construction. Notable clients include MortgageOne, Inc. and firms in the construction and finance sectors. The agency's CEO is Tommy Thornton.

Client reviews on Google are overwhelmingly positive, with a 5.0 rating from 129 reviews. Clients frequently praise the responsiveness, professionalism, and technical skill of technicians such as Mike P and Rigo Lopez. One law firm client described Automates as a "game-changer" for security and compliance, noting proactive support and calm professionalism. Other reviews highlight quick resolution of issues like computer failures, printer installations, and hacking incidents, as well as clear communication throughout the process.

The agency's portfolio includes photos of its team and workspace, though specific project case studies are not detailed on the profile. Automates maintains a presence on Facebook and LinkedIn, and its headquarters is located at 2434 Southport Way, STE D, National City, San Diego, California. The agency's combination of AI-driven automation and traditional managed IT services makes it a strong choice for businesses seeking both operational efficiency and reliable technical support.