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Arnet Technologies is a managed IT services agency serving businesses in Columbus. It provides round-the-clock monitoring, maintenance, cloud computing, managed cyber security, phone system services, and IT consulting. The agency focuses on small and mid-size companies, offering personalized IT solutions to relieve executives of compliance, security, and IT management burdens.
Arnet Technologies is a managed IT services agency founded in 2008 and headquartered in Columbus, Ohio. The agency focuses on relieving executives of compliance, security, IT management, and support burdens for small and mid-size companies. It offers round-the-clock monitoring, maintenance, and a comprehensive suite of solutions including cloud computing, managed cyber security, phone system services, and IT consulting.
The agency operates with a team of under 49 employees and charges an average hourly rate of $149 per hour, with project budgets typically ranging from $1,000 to $10,000. Arnet Technologies serves clients in construction, health care, insurance, legal, and manufacturing industries, with a primary focus on small businesses.
Arnet Technologies provides personalized IT solutions tailored to each client's unique challenges and objectives. Its service offerings are centered on managed services, which encompass proactive monitoring, security management, and IT support. The agency also provides IT leadership to help businesses navigate technology complexities.
Client types are predominantly small businesses, and the agency has worked with notable technology partners including SentinelOne, Microsoft, ConnectWise, and Huntress. Specific client examples include Tracy Insurance Agency, Dlusky, Saxe & Keller, Ltd., and TransCounty Title.
Google reviews give Arnet Technologies a 4.9 rating from 106 reviews. Clients consistently praise the agency for quick and efficient issue resolution, friendly and patient support staff, and proactive security monitoring. Reviewers note that technicians like Dorian Wills and Ryan resolve problems promptly, often the same day, and that the team communicates clearly with non-technical users.
The agency's portfolio demonstrates its ability to handle a range of IT challenges, from scanning issues and Outlook problems to security breach detection and remediation. Arnet Technologies emphasizes proactive outreach, as seen in a review where the team contacted a client about a potential breach and helped secure their login.
Services
- Managed Services
Industries Served
Team Size
Pros
- Quick and efficient issue resolution, often same-day
- Friendly and patient support staff who communicate clearly with non-technical clients
- Proactive security monitoring and breach response
Client Review Analysis
Clients consistently praise Arnet Technologies for quick, efficient support, friendly staff, and proactive security monitoring.