Arctic Grey, Ltd. is a Shopify Plus enterprise solutions agency founded in 2015. They offer a try-before-you-buy web design and development service. The agency provides dedicated project managers and a team of experts for custom ecommerce solutions.
Arctic Grey, Ltd. is a Shopify Plus enterprise solutions agency headquartered in New York City. Founded in 2015, the agency employs 50 to 99 professionals and offers a try-before-you-buy model where they create a fully functional custom front page concept design at no upfront cost. The agency assigns each client a dedicated project manager who learns the client's business, preferences, and style to ensure personalized service.
The agency's services include UI/UX design, eCommerce development, eCommerce marketing, and web design. Arctic Grey, Ltd. specializes in Shopify and Shopify Plus, with expertise in eCommerce platform migration, custom theme development, and mobile optimization. They serve small and medium businesses primarily in the eCommerce industry.
Arctic Grey, Ltd. has a strong track record of client satisfaction, reflected in a 4.9 Google rating from 62 reviews. Clients consistently highlight the exceptional project management, clear communication, and technical expertise of the team. Project managers such as Maddie, Brooke, and Callie are frequently praised for their organization, creativity, and dedication to client success.
The agency's portfolio includes notable clients such as IPSY, Talia di Napoli, DANNIJO, OLIPHANT, State & Liberty, MilkSnob, Monika Chiang, The Cashmere Sale, Cabeau, and Notox Girls. One featured project is the web design for Royce Chocolate in 2023.
Google reviews describe transformative results, such as consolidating three separate websites into one streamlined platform for a client, and helping a direct-to-consumer brand launch a polished, professional site. Clients report that the agency's work improves site speed, navigation, search functionality, and overall customer experience.
Arctic Grey, Ltd. uses Slack, Figma, and Google Docs for project management, ensuring clear and consistent communication. The agency's team includes design, development, QA, and management specialists who collaborate to deliver high-quality ecommerce solutions. Clients express willingness to partner with the agency long-term for ongoing consulting and support.
Services
- UI/UX Design
- eCommerce Development
- eCommerce
- Web Design
Industries Served
Team Size
Pros
- Dedicated project managers provide personalized service
- Strong project management and communication via Slack
- Expertise in Shopify and ecommerce platform migration
- High client satisfaction with design and development quality
Client Review Analysis
Google reviews highlight exceptional project management, clear communication, and transformative ecommerce solutions. Clients consistently praise dedicated project managers and the team's ability to deliver complex migrations and custom designs.