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Applied Tech is a managed IT services provider founded in 1999, headquartered in Madison, Wisconsin, with additional offices in Wisconsin and Colorado. The firm delivers responsive, customized business IT support for mid-market organizations and reports a 95 percent client retention rate.
Applied Tech is a managed IT services provider founded in 1999 and headquartered in Madison, Wisconsin. The firm operates additional offices in Waukesha and Wausau, Wisconsin, Green Bay, Wisconsin, and Lafayette, Colorado, and employs between 50 and 99 people. Applied Tech reports an extraordinary 95 percent client retention rate, with clients citing its work as a trusted technology partner.
The company lists a minimum project budget of $1,000 to $10,000 and an average hourly rate of $150 per hour. Applied Tech emphasizes affordable rates and building long-term business relationships that address current and future technology needs. The team works to provide responsive and comprehensive business IT support customized to a company's needs, plans, and budget.
Applied Tech offers IT services focused on managed support, including help desk and technology consulting. The firm listens and learns about a client's business before acting, aiming to understand the issues a company faces and where it wants to go. Support staff are described as prompt and thorough, with technicians taking extra steps to confirm resolutions.
The firm serves a range of specialized industries, including healthcare, commercial and residential real estate management, science and technology, financial, legal, manufacturing, construction, government agencies, education, non-profit organizations, and trade associations. The DesignRush client section lists Healthcare, Manufacturing, and Insurance as representative client industries.
Applied Tech holds a Google rating of 4.6 out of 5 from 44 reviews. Clients praise the support team for promptly solving computer issues and for friendly, helpful staff, with specific technicians named for efficiency and follow-through. One negative review cited communication breakdowns among staff and warned of coordination issues.
Beyond client satisfaction, the firm positions itself as an evolving team that provides clients with the technology tools needed to run their businesses better. With more than two decades in operation and a strong retention rate, Applied Tech focuses on long-term partnerships across the Midwest and Colorado.
Services
- IT Services
- Managed IT Support
Industries Served
Team Size
Pros
- Responsive support team praised for prompt issue resolution
- Competent technicians who take extra steps to fully resolve problems
- High 95 percent client retention rate and long-term business relationships
Cons
- One Google review cited communication breakdowns and staff not coordinating effectively
Client Review Analysis
Google rating of 4.6 out of 5 from 44 reviews, with praise for prompt, friendly support and thorough technicians; a single negative review criticized communication gaps.