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Andromeda Technology Solutions
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Andromeda Technology Solutions is a managed service provider specializing in IT for midwestern mid-sized manufacturers. The company offers managed services, cybersecurity, IT services, and compliance solutions. Founded in 1994, it serves medium businesses with a focus on productivity, uptime, and security.
Andromeda Technology Solutions is a managed service provider founded in 1994, headquartered in Lockport, Illinois. The company focuses on serving midwestern mid-sized manufacturers that are overwhelmed by IT issues, lost productivity, and security concerns. With a team of 50 to 99 employees, it brings specialized IT expertise to ensure increased productivity, uptime, and reduced security risks.
The agency's commercial profile shows a minimal budget of $10,000 to $25,000 and an average hourly rate of $130. It has been in operation for over 30 years, serving more than 500 businesses. The company's leadership includes CEO Jeff Borello and Vice President of Growth Carl Utz, both emphasizing customer service and IT solutions tailored to manufacturing.
Andromeda Technology Solutions offers a range of services including managed services, cybersecurity, IT services, and IT compliance solutions. Areas of expertise cover security assessment, Azure, physical server management, IT consulting, IT outsourcing, Microsoft Office 365, productivity and collaboration, system integration, disaster recovery, network management, and security. The agency primarily serves the manufacturing industry and works with medium-sized businesses.
Google reviews give the agency a 4.8 rating from 30 reviews. Positive feedback highlights quick response times, effective solutions, and long-term reliability, with one client maintaining a 20-year relationship. However, a negative review from a law firm client reports declining service quality, increasing prices, and an unprofessional transition. Overall sentiment is mixed but leans positive.
The agency lists clients such as South Suburban Family Shelters, All-Tech Decorating, and Clear Spring Health. It has received multiple awards including a Honeywell award, recognition from Clutch as a top IT services company in manufacturing and Illinois, CRN MSP500, MSP Select US, and other industry badges. These recognitions reflect its standing in the managed IT services space.
Services
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
Industries Served
Team Size
Pros
- Quick response times and effective solutions, as noted by multiple Google reviewers.
- Long-term reliability and responsiveness, with one client maintaining a 20-year relationship.
- Helpful for small businesses with day-to-day support, migrations, and cyber audits.
Cons
- Some clients report declining service quality and responsiveness over time, along with increasing prices.
Client Review Analysis
Mixed reviews; most clients praise quick responses and long-term reliability, but one long-term client reported declining service and unprofessional transition.