ALT Technical

ALT Technical is a managed IT and consulting firm headquartered in North Miami Beach, Florida, with an additional office in Syracuse, New York. Founded in 1999, the company employs between 50 and 99 professionals who focus on monitoring, managing, and resolving IT systems for businesses. The firm positions itself as a local IT partner that helps clients avoid distractions by handling technical operations proactively.

The company offers a range of IT services including managed IT services, IT consulting, website management, and phone system support. ALT Technical's approach emphasizes preventing issues before they become problems, and the firm reports helping clients save tens of thousands of dollars per year through stable, easily maintainable networks. The agency also provides expertise in IT consulting as a core area of specialization.

ALT Technical serves small and medium businesses across several industries, with a particular focus on software and IT services, finance, and fintech. The agency's client types are explicitly listed as small businesses and medium businesses, indicating a tailored approach for organizations that may lack in-house IT departments.

Client feedback sourced from Google reviews is consistently positive, with an average rating of 4.8 out of 5.0 from eight reviews. Reviewers frequently mention the team's quick response times, deep experience, and ability to solve a wide range of IT problems. One client noted that ALT identified serious security vulnerabilities such as exposed backups and internal cameras with factory passwords, which the client was unaware of.

The agency has worked on projects including game development, office IT support, website management, and phone system implementation. Clients describe the team as reliable, dedicated, and particularly helpful to non-technical staff. Multiple reviewers state they would hire ALT Technical again and recommend the firm to others seeking serious IT support.