Mystrika
alldayPA Legal is a UK-based call centre and phone answering service provider founded in 1999. The company employs 250-499 staff and serves law firms and other businesses with professional PA-style call handling from three UK locations.
alldayPA Legal is a UK-based call centre and phone answering service provider founded in 1999. The company operates from three locations in Manchester and Liverpool, employing between 250 and 499 staff. It positions itself as a family-run business that combines traditional values with investment in technology.
The agency offers call centre and phone answering services, handling inbound calls for clients across the UK. It does not outsource calls; all calls are answered by in-house professional PAs. The company serves hundreds of law firms, as well as retail and general business clients, providing bespoke scripts and 24/7 availability.
alldayPA Legal's Google rating is 3.6 out of 5 based on 88 reviews. Positive reviews note long-term satisfaction, quick issue resolution, and professional handling of calls. Negative reviews cite excessive credit usage, billing disputes, slow setup times, and difficulty reaching account managers.
The agency's portfolio is not publicly displayed on its DesignRush profile. The company has been in operation since 1999 and is headquartered in Manchester, with an additional location in Liverpool.
Services
- Call Centers
- Phone Answering Services
Industries Served
Team Size
Pros
- Long-term clients report satisfaction with service and quick issue resolution.
- Bespoke scripts and 24/7 availability help businesses grow.
Cons
- Some clients report excessive credit usage and poor complaint handling.
- Charging disputes and slow setup times have been cited as issues.
Client Review Analysis
Mixed reviews on Google; some clients praise long-term service and professionalism, while others report billing disputes and poor communication.