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Aligned Tek provides IT support services for Alabama businesses, offering network services, computer support, and IT consulting with a guaranteed one-hour emergency response. The agency was founded in 2021 and employs seasoned technicians with 5-10 years of experience.
Aligned Tek is an IT services and consulting firm based in Birmingham, Alabama, founded in 2021. The agency specializes in network services, computer support, and IT consulting for businesses across Alabama. It guarantees a one-hour emergency response time and ensures a live person answers every call or service ticket.
The agency employs fewer than 49 people and charges an average hourly rate of $150. Technicians are required to have at least 5-10 years of experience and receive regular continuing education. Aligned Tek reports high client retention and positions itself as a trusted partner in the community.
Aligned Tek offers a broad range of services including IT services, cybersecurity, managed services, web design, business consulting, and SEO. Its areas of expertise span business operations consulting, strategy consulting, telecommunications consulting, cybersecurity incident response, HIPAA compliance, penetration testing, physical server management, marketing consulting, SEM, Microsoft Dynamics 365, SAP consulting, IT outsourcing, Microsoft Office 365, hardware and network support, help desk, data reporting, construction SEO, interactive design, UX strategy, usability testing, user research, and responsive web design.
The agency serves startups, small businesses, medium businesses, and enterprise clients across industries such as healthcare, automotive, construction, corporate services, dental, design, eCommerce, education, entertainment, and energy & mining. A notable portfolio project is a WordPress website for Gadsden Music Company.
Google reviews give Aligned Tek a 4.7 rating based on 18 reviews. Clients praise the agency for its responsive support, professional technicians, and effective IT solutions. One practice manager noted that Aligned Tek provides peace of mind and treats clients as partners rather than faceless customers. Another client reported a significant increase in web traffic after a website build.
The leadership team includes Kirby Watson as President and Patrick Gallivan as Lead Web Developer. The agency also lists clients in the IT and fintech industries.
Services
- IT Services
- Cybersecurity
- Managed Services
- Web Design
- Business Consulting
- SEO
Industries Served
Team Size
Pros
- Guaranteed one-hour emergency response time with live person answering calls.
- Technicians have at least 5-10 years of experience and receive ongoing training.
- High client retention and trust since 2021.
Client Review Analysis
Google reviews highlight responsive support, professional technicians, and effective IT solutions. Clients report peace of mind, improved web traffic, and a strong partnership approach.